Privacy Policy

🌿 PRIVACY POLICY

Well Balance Life

Effective Date: [Insert Date]

Well Balance Life (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website well-balance-life.com, contact us, or use our wellness services.

By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information in three simple ways:

A. Information You Provide Directly

This includes information you choose to share with us, such as:

• Your name

• Email address

• Phone number

• Contact form messages

• Intake form responses

• Appointment requests

• Payment information (processed securely by third‑party providers)

B. Information Collected Automatically

When you visit our website, basic technical information may be collected automatically, such as:

• Your IP address

• Browser type

• Device type

• Pages you visit

• Time spent on the website

This helps us understand how visitors use our site.

C. Cookies and Tracking Tools

Our website may use cookies or similar tools to improve your experience.

You can turn off cookies in your browser settings at any time.

2. How We Use Your Information

We use your information to:

• Respond to your messages or inquiries

• Schedule and manage appointments

• Provide wellness services

• Improve our website and user experience

• Send updates, confirmations, or important service information

• Maintain business records

• Ensure safety, security, and compliance

We do not sell your information to anyone.

3. How We Protect Your Information

We take your privacy seriously.

We use reasonable administrative, technical, and physical safeguards to protect your information from:

• Loss

• Misuse

• Unauthorized access

• Disclosure

Only authorized team members who need your information to provide services will have access to it.

4. Sharing Your Information

We only share your information when necessary, such as:

• With service providers who help us operate our business (e.g., scheduling tools, payment processors)

• When required by law (such as court orders or safety concerns)

• With your written permission

We never sell or rent your personal information.

5. Wellness, Coaching & Counseling Information

If you share personal wellness, emotional, or lifestyle information with us through:

• Intake forms

• Coaching sessions

• Counseling sessions

• Email or phone communication

We treat this information with strict confidentiality.

We do not share this information unless:

• You give written consent

• It is required by law

• There is a safety concern

6. Third‑Party Services

Our website may contain links to third‑party websites or tools (such as scheduling platforms or payment processors).

These services have their own privacy policies, and we are not responsible for their practices.

7. Children’s Privacy

Well Balance Life does not knowingly collect information from children under 13.

If we learn that information was collected from a child, we will delete it promptly.

8. Your Choices and Rights

You may:

• Request access to your information

• Ask us to update or correct your information

• Ask us to delete your information (unless required for business or legal reasons)

• Opt out of emails or communication at any time

To make a request, contact us at:

support@well-balance-life.com

9. How Long We Keep Your Information

We keep your information only as long as necessary to:

• Provide services

• Maintain business records

• Meet legal or regulatory requirements

After that, information is securely deleted.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The “Effective Date” at the top will show when the latest version was posted.

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Well Balance Life

Email: constantine@well-balance-life.com

Website: well-balance-life.com